Privacy Policy

1. Information We Collect

We may collect the following personal information when you book, purchase, or contact us:

• Name

• Email address

• Phone number

• Payment details (processed securely through third-party providers; we do not store card details)

• Delivery or collection address (for pottery kits)

2. How We Use Your Information

We use your information to:

• Process bookings and payments

• Deliver pottery kits or complete orders

• Communicate with you about your booking or enquiry

• Send occasional updates, if you have opted in to receive them

3. Sharing Your Information

• We do not sell or share your personal data with third parties for marketing purposes.

• We may share necessary details with trusted service providers (e.g. payment processors, delivery services) to complete your order.

• We may disclose information if required by law.

4. Data Storage & Security

• Your personal data is stored securely and only accessed when necessary.

• We only keep your data for as long as needed to fulfil our services or meet legal obligations.

5. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of your information

• Request deletion of your information

• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at: [your email address].

6. Cookies

This website may use cookies to improve your browsing experience. You can adjust your browser settings to decline cookies if you prefer.

7. Contact Us

If you have any questions about this policy or how your data is handled, please contact:
The Roaming Kiln
Email: theroamingkiln@gmail.com